1) Information We Collect

• Personal Information: name, email address, shipping/billing details, order information, account details, and any information you provide when contacting us.
• Device/Usage Data: IP address, browser type, operating system, referral URLs, pages viewed, time spent, and interactions with site features.
• Payment Data: processed by our payment providers. We do not store full card numbers on our servers.
• Cookies & Similar Tech: small files and pixels that help us remember preferences and analyze site performance (see “Cookies & Tracking”).

2) How We Use Information

• Provide, operate, and improve the website and services.
• Process orders, payments, deliveries, and customer support requests.
• Personalize content, remember preferences, and measure performance.
• Send service messages (e.g., order updates). With consent or as permitted by law, send marketing communications you can opt out of anytime.
• Detect, prevent, and address fraud, abuse, or security incidents.
• Comply with legal obligations and enforce our terms.

3) Sharing & Disclosures

We do not sell your personal information. We may share it with:

• Service Providers: hosting, analytics, email, customer support, payment processing, fulfillment, and delivery partners who process data on our behalf.
• Legal/Compliance: when required by law, subpoena, or to protect rights, safety, and property.
• Business Transfers: in connection with a merger, acquisition, or sale of assets.

4) Cookies & Tracking

We use cookies and similar technologies to operate and improve the site, remember your preferences, and analyze traffic.

• Essential cookies: required for core functionality (e.g., cart, checkout, security).
• Performance/analytics cookies: help us understand usage and improve the site.
• Advertising cookies (if enabled): may be used to deliver relevant ads and measure their effectiveness.

You can control cookies via your browser settings. Disabling some cookies may affect site functionality.

5) Your Choices & Rights

• Marketing: unsubscribe via email footer or contact us.
• Access/Update: request a copy or correction of your data.
• Deletion: request deletion where applicable.
• Opt-Out of Cookies: adjust browser settings or use cookie banners where provided.

To make a request, email info@romasmells.com. We may ask for information to verify your identity before fulfilling a request.

6) Data Retention

We keep personal information only as long as needed for the purposes described in this Policy and as required by law (e.g., tax and accounting rules).

7) Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.

8) Third-Party Links

Our site may link to third-party websites. Their privacy practices are governed by their own policies, not this one.

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

10) International Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for such transfers.

11) Changes to This Policy

We may update this Policy from time to time. We will post the updated version on this page and revise the “Effective Date” above.

12) Contact Us

If you have questions or requests regarding this Policy, contact us at info@romasmells.com.